Privacy notice
How JLBS Construction handles the personal information collected through this website.
Who we are
JLBS Construction (JLBS (WIRRAL) LIMITED, company number 08378167) is the data controller for the personal information collected through this website. You can reach us at jlbswirral@gmail.com or on 07443 447436.
What we collect
If you send an enquiry, we collect what you type into the form: your name, email address and property postcode, and optionally your phone number and the type of work you are interested in, along with your message.
Like most websites, ours also keeps a technical log of each request it receives: the date and time, the page requested, the page you came from, your browser and device type, and a shortened form of your IP address with the last part removed (for example, 81.2.69.x), so it does not identify you on its own. We use these logs only to keep the site secure and working, for example to find faults and block automated attacks. We never use them to build a profile of you or to follow you across other websites.
Apart from that log, we do not use analytics, advertising or tracking of any kind on this site, and we set no cookies other than the one required to protect the enquiry form from cross-site request forgery. That cookie is strictly necessary for the form to work, holds no personal information, and is deleted when you close your browser. Because there are no non-essential cookies, there is no consent banner.
Why we use it, and our lawful basis
We use your details for one purpose: to reply to your enquiry and, if you go ahead, to carry out the work. Our lawful basis under UK GDPR is your consent, which you give by ticking the box on the form. You can withdraw it at any time by emailing us.
We keep the technical log described above because we have a legitimate interest in keeping the website secure and working properly.
Who sees it
Your enquiry is emailed to us and read by the people at JLBS Construction who need to see it. We do not sell it, and we do not share it with anyone for marketing. It passes through our email provider in transit, and is held in our email account.
Our website hosting provider stores the website's logs for us in the UK. If an enquiry cannot be delivered by email straight away, these logs keep a copy so that it still reaches us.
How long we keep it
Enquiries that do not lead to work are deleted within 12 months. Where work goes ahead, we keep the records for six years after the job finishes, which is the period we need them for tax, insurance and contractual purposes.
The website's logs, including any copy of an enquiry, are deleted automatically after 90 days.
Your rights
Under UK GDPR you can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to how we are using it. Email jlbswirral@gmail.com and we will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.